Roblox, the immersive gaming and creation platform, has announced that users in India will now need to complete an age verification process before accessing the chat function. This move makes Roblox the first major online gaming platform to require age checks for all users wishing to use chat features.

The initiative aims to ensure age-appropriate communication and minimize interactions between adults and minors. Roblox first introduced age verification for chat access in December in Australia, New Zealand, and the Netherlands, following a phased rollout plan announced in November. In these countries, over half of daily active users have already completed the verification process. Globally, tens of millions of users have undergone age checks, with participation expected to grow as the rollout continues.

The phased implementation is now underway in the United States, Australia, New Zealand, the Netherlands, Brazil, Korea, Japan, Indonesia, and India. Matt Kaufman, Roblox’s Chief Safety Officer, stated, “Our commitment to safety is rooted in delivering the highest level of protection for our users. By building proactive, age-based barriers, we can empower users to create and connect in ways that are both safe and appropriate.”

Age verification is conducted through the Roblox app using the device’s camera. Images and videos used for facial age estimation are processed by the vendor Persona and are deleted once the process is complete. Users aged 13 and above can also verify their age using identification documents.

While age checks are optional, certain features, such as chat, are only available to users who complete the process. Roblox offers customer support and an appeals process for users who encounter inaccuracies. Those wishing to challenge the outcome of an age check can verify their age through alternative methods, including identification documents or parental controls that allow parents to update a child’s age.

The company continues to monitor user behavior after the initial check, using various signals to determine if a user appears significantly older or younger than expected. In such cases, Roblox may require users to repeat the age verification process.

Once verified, users are assigned to one of six age groups: under nine, nine–12, 13–15, 16–17, 18–20, and 21 plus. By default, each group can communicate with its own members and those in the groups immediately above and below. For children under nine, chat is turned off by default unless a parent provides consent after an age check, ensuring additional protection for the platform’s youngest users.

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